Shipping policy
Shipping Policy
Thank you for shopping with Firista! We’re committed to delivering your order as quickly and safely as possible. Please read below for information on how we handle shipping across India.
Order Processing Time
All orders are processed and shipped within 0–7 business days.
You will receive a confirmation once your order has been shipped.
Note: Orders are not processed or shipped on Sundays or public holidays.
Shipping Coverage
Currently, Firista ships only within India. We do not offer international shipping at this time.
Delivery Time & Charges
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Estimated Delivery Time: 2–7 business days after dispatch, depending on your location.
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Shipping Charges: Calculated at checkout (may vary based on order size, weight, and delivery location).
We work with trusted courier partners like Delhivery, Bluedart, DTDC, and others to ensure smooth and timely deliveries.
Order Tracking
Once your order has been shipped, you will receive an email or SMS with a tracking number and link to track your package in real-time.
Delays & Exceptions
While we strive to ship and deliver all orders on time, there may be occasional delays due to:
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High order volume
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Weather conditions
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Remote delivery locations
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Courier issues
We appreciate your patience in such cases and will keep you informed along the way.
Damaged or Lost Packages
If your order arrives damaged or appears to be lost in transit:
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Contact us within 48 hours of delivery at 📧 support@firista.co.in
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Keep all original packaging and product for inspection
We will assist you in filing a claim with the courier and arrange a replacement or refund as per our policy.
Need Help?
For any shipping-related queries, please contact us:
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