Terms of service
Terms of Service
Welcome to Firista! By accessing or using our website (www.firista.com), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. Overview
These Terms of Service ("Terms") govern your access to and use of the Firista website and services. By using our site, you agree to these Terms, our Privacy Policy, Shipping Policy, and Return & Refund Policy.
2. Eligibility
You must be at least 18 years old or using the website under the supervision of a parent or legal guardian. By placing an order, you confirm that all information provided is accurate and complete.
3. Products & Orders
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All products listed are subject to availability.
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We reserve the right to limit the quantities of any products or services.
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Prices for our products are subject to change without notice.
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We reserve the right to refuse or cancel any order at our sole discretion.
Order Confirmation:
A Firista representative will contact you via phone or WhatsApp to confirm your order details before dispatch. Orders will only be processed after confirmation.
4. Shipping
We currently only ship within India. Please refer to our Shipping Policy for detailed shipping timelines and charges.
5. No Returns or Refunds
We do not accept returns or offer refunds once the order is confirmed and dispatched. Please refer to our Return & Refund Policy for exceptions related to damaged or incorrect items.
6. Intellectual Property
All content on the website, including text, images, logos, and designs, is the property of Firista and is protected by applicable copyright and trademark laws. You may not use any content without our written permission.
7. Prohibited Uses
You may not use the site:
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For any unlawful purpose
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To solicit others to perform or participate in any unlawful acts
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To violate any international, national, or local laws or regulations
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To interfere with or circumvent the security features of the website
8. Limitation of Liability
Firista shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from:
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The use or inability to use the site
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Any unauthorized access to or use of our servers
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Any bugs, viruses, or other harmful content transmitted to or through our site
9. Modifications to the Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the site after any changes constitutes your acceptance of the new Terms.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in [Mumbai, Maharashtra].
11. Contact Information
If you have any questions about these Terms, please contact us: